Frequently Asked Questions

If your question isn't answered below, check out the FAQ form.

Do I have to be there when it's bouncing?!

Nope! Bounce Butler Automates Batch Exporting, so you can do other stuff. It will text or email you when it's done. Let it bounce out all your stems, alternate mixes etc...

Can it bounce stems or alternate mixes?

Yes! Solo each stem you want to bounce, save it as it's own session, and let Bounce Butler take care of the rest! 

How do I select multiple session files?

Wait, you're tellin' me it can "batch" my bounces?

Yes bruh. Bounce Butler Automates Batch Exporting. In other words, it gives your back your time and lets your studio work for you while you're not there.

How does it know what to title bounces?

It will title each bounce the same name as the session it was bounced from.

Is this app Mac only?

Yep. We will likely support Windows in the future though. Stay tuned for that!


Sign up for our Windows waiting list.

 

Can I use my computer while Bounce Butler is bouncing for me?

Bounce Butler is essentially like having another person using your computer. It's a "virtual intern" so to speak. You computer can handle running multiple apps, but it can't handle two people using the mouse and keyboard, for this reason, once you start bouncing, if you move your mouse or use your keyboard, Bounce Butler will pause until you tell it to continue.

 

Where does it bounce files to?

This depends on the DAW you're using, but it will bounce to your session's bounce folder or to the previously selected bounce folder. (The one you used the last time you bounced.)

You can select the option to have it copy eached finished bounce to anywhere you want too. This is awesome for copying bounces to Dropbox so that you can check finished bounces from anywhere.

Can I select what format to bounce to?

In this first version, it will bounce in whatever previous format you used. In the future however, you'll be able to select any output format you'd like.

Can it do "Offline" & "Online" bounces in Pro Tools?

Yes and yes! It will default to your last used bounce settings.

Can I select the "Add MP3" in Pro Tools?

Yes you can! It will bounce two files per song in that case.

How does it select what part of the session to bounce?

It depends on the DAW, but in Pro Tools, if you select the part of your session you want bounced and save the session, it will bounce that. If you have not selected anything in your session and saved it, Bounce Butler will "Select All" and bounce the entire session.

In DAWs like Logic Pro X, Cubase and Ableton, it's often best to save a copy of a session that is edited to the exact length you want the final bounce to be. There's a few different ways to do it though.

It's a subscription? I can cancel whenever right?

Yep! There's a "My Account" section in the menu bar of app. You can update your subscription settings there whenever you want. Only catch is you need to be logged into the app to do it.

 

Do you do refunds?

Not really, but if we messed up, we'll do whatever it takes to make it right! Bounce Butler is a "self-serve" buffet of yummy studio assistant Ai, though so like other apps, you're responsible for canceling your own subscription if you'd rather go back to the old days before you had an Ai assistant in your studio. ðŸ¤“

If you'd like to apply for a refund, open Bounce Butler on your computer and click "Support" in the menu bar. From there, you'll be able to select refund request as an option.

 

Can I download older versions of Bounce Butler?

Have a non-tech support question that's not answered above?