Hi. I'm Bounce Butler's dad. I made him. This refund apology is going to be.... unique. I'm so sorry that Bounce Butler didn't work out for you! If you tried to cancel via email and didn't get a response, please know it wasn't because I'm trying to scam you! I've had some person stuff going on... like real personal, (more on that in the video below) and I've had a hard time balancing my focus between business and the social justice work I haven't been able to say no to. Anyhoo- I want to make things right by you, so please let me know what I can do to!